Wilkes Terrace Long Term Care
Wilkes Terrace Long Term Care Home (attached to the McCausland Hospital)
20B Cartier Road
Terrace Bay, ON, P0T 2W0
For current visiting hours and restrictions due to the COVID-19 pandemic, please click here.
Adam Brown, CEO
807-825-3273 ext. 150
Francine Mattar, LTC Manager
807-825-3273 ext. 285
Carol Huard, Chief Nursing Officer
807-825-3273 ext. 129
Bonnie Ray, Nurse Manager and Infection Control Lead
807-825-3273 ext. 200
Complaints Process as Per Ministry of LTC
Please contact any of the above phone numbers to reach Wilkes Terrace directly.
Ontario Long-Term Care Family Support and Action Line: toll-free 1-866-434-0144
To view the full complaint process of the Ministry of Long Term Care's website please click here.
Wilkes Terrace is a 22 bed, 14 room (that includes 6 private room) Long Term Care Home facility that was built in 2011. Our residents have rooms that not only suit their needs, but allow them to personalize their rooms with their own individual flair. We feel that each resident will be right at home. Each room has access to air conditioning.
The Fireside Room is a place where friends, family and other residents can gather to enjoy each other's company or watch television. We also use this Fireside Room for activities such as Hangman, Wheel of Fortune, reading and also for events like our monthly Pub Night. All the activities are organized by our own Long Term Care Programs Manager. These activities and events are designed to encourage residents to maintain and improve daily skills; whether it be social, sensory, motor functions or just friendly relationships, our goal is to ensure residents enjoy becoming a part of Wilkes Terrace. A monthly Long Term Care Calendar can be picked up outside the LTC Program Manager's office.
In the Fireside Lounge there is an electric fireplace and a piano which gets used every Sunday by one of our volunteers. There is also an entrance to the outdoor lounge, which is fenced in and fully furnished with patio furniture, donated by the Auxiliary, for the residents to sit and visit with their family and friends. In the outside lounge, there is a raised garden, a BBQ and a green space for all to use.
Health Therapy room
There is a Health Therapy room on site where residents go for Physiotherapy. Also, in the activities area Physio & Recreation host two exercise classes every week for the residents to participate in. They also have two walking classes every week. In these classes, physio and recreation walk with residents to the end of the hallway to the ‘quiet room’ and back to the Fireside Lounge.
The Quiet room is a smaller lounge where some residents go to visit their families in. This lounge is also overlooking Lake Superior.
In the dining room there is a full kitchen complete with fridge, stove, microwave, sink and dishwasher for the residents to use with assistance, if they wish. Every Christmas, with help from the dietary staff, Wilkes Terrace hosts a Christmas Supper. We are able to fit 88 people comfortably in the dining room. There is also an outdoor patio, accessed through the dining room, which is fully furnished and enclosed with windows and screen. Some Residents enjoy sitting out here for lunch, supper or for a coffee while listening to the sounds of the outdoors, and overlooking Lake Superior without the bugs!
Wilkes Terrace also has a Multi Faith Sanctuary where the Priests, Pastors, etc. come to give church services to residents once, or twice a week.