The health and safety of patients, their families, staff and volunteers is our utmost priority. To help prevent the risk or spread of COVID-19, visitors are not permitted at the Hospital, including Wilkes Terrace Long Term Care, Chronic Care Units, and Peninsula Manor, effective immediately and until further notice.
One (essential, approved by hospital) care partner, at one time is designated by the patient, resident, tenants, may enter facility to assist with care. A care partner supports and participates in the care of the patient and is a valuable member of the care team.
With end of life patient care, we recognize that it is essential for family presence at patient bedside. This will be evaluated on a case by case basis with CNO, physician and families. Any care partners entering facility will be screened as per protocol. Palliative care volunteers may be identified as care partners but must be screened.
All other visitors that are coming to the Lab or Diagnostic Imaging, must be screened prior to entrance. You will be asked a serious of questions and are required to wash your hands before you are permitted to answer. Please do not just come to the hospital if you think you are at risk of COVID 19 - call ahead so that we can ensure that we have time to prepare a safe space for you that protects others as well.If you have fever or a cough we expect you to put on a mask when you come into the clinic or hospital and LEAVE IT ON FULLY COVERING YOUR MOUTH AND NOSE UNTIL YOU ARE ASKED TO REMOVE IT. Do not take it off when you are in the exam room!
We will be working hard to try to protect our staff so that they are able to continue to care for the community - your friends, your neighbours, your family. Please help us to do that by being patient with the screening questions, answering honestly and following instructions.
If you believe you have symptoms of the 2019 novel Coronavirus:
If you think you have coronovirus (COVID-19) symptoms or have been in close contact with someone who has it, click here to take the self-assessment to help you to determine how to seek further care.
- Call Telehealth Ontario for medical advice at 1-866-797-0000 or contact the Thunder Bay District Health Unit at 625-5900 and ask to speak to a public health nurse in the Infectious Disease program;
- If you need immediate medical attention, call 911 and mention your symptoms and travel history.
COVID-19 Assessment Centers
Marathon - Marathon Family Health Team
Open from 2pm - 4pm, Monday to Friday, BY APPOINTMENT ONLY. If you are concerned that you may have COVID-19, please call the MFHT at 229-3243, or the local Public Health Unit at 825-7770. They will ask you questions over the telephone to detemine if you should be tested. If you require a test, an appointment with the Assessment Centre will be made for you by your family doctor or Public Health and they will provide you with futher instructions.
Terrace Bay - The McCausland Hospital
Open from 10:00am - 12:00 pm, Monday to Friday, BY APPOINTMENT ONLY. If you are concerned that you may have COVID-19, please call your family doctor, or the local Public Health Unit at 825-7770. They will ask you questions over the telephone to determine if you should be tested. If you require a test, an appointment with the Assessment Centre will be made for you by your family doctor or Public Health and they will provide you with further instruction.
For more detailed information on the status of the virus and risk to Ontarians, please visit the Thunder Bay District Health Unit , Ontario Ministry of Health website and/or the Public Health Agency of Canada website.
Information on self-isolation can be found here: Public Health: How to Self Isolate
How to properly Physical (Social) Distance: TBDHU Physical Distancing Traffic Light
Mental Health: North of Superior Councelling Program
For more information on different ways to shop and seniors hours: Sirard's Your Independent Grocer - Marathon ; IDA Pharmacy - Marathon ; Costa's Foods Ltd. - Terrace Bay / Screiber ; Stewarts Pharmacy - Terrace Bay